Returns & Exchanges
At Schaefer Outfitter, we stand by the craftsmanship of our American-made ranch wear and offer a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. We want to ensure your gear fits perfectly and serves you well for years to come.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, download and print the pre-paid UPS shipping label provided through the portal.
Pack and Ship
Securely pack your items in the original shipping box or a similar durable container, attach the return label, and drop it off at any authorized UPS location.
Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing